Achievements and commitments
Behran Asanbar Commitments
In general, the design of elevators and escalators, according to the type of use and user requirements, has unique features that must be technically be in accordance with certain design principles.
Accordingly, Behran technical experts, taking into account environmental parameters such as closed or open space and application parameters such as traffic volume and type of use, and emphasizing the principle of customer orientation, provide specialized and technical advice to customers, help them choose the best option to meet their technical and economical needs.
The technical engineers of Behran Company have international certifications in the field of design, installation and repair of elevators and escalators, as well as passing professional courses in the field of elevators and escalators and obtaining documents approved by the relevant authorities, and trying to keep the information up to date. Their technical and scientific assurances give you the confidence to solve all your problems and questions and guide you to make the best decision for elevator and escalator projects.
By designing and implementing important projects such as Tehran Subway and Imam Khomeini International Airport, Tehran Municipality and many large commercial and administrative centers, this department has been able to prove its science and technical skills in national projects in the country.
Quality versus price
Behran Industrial Group, with careful supervision of the production sector, using the most up-to-date equipment and also using high quality raw materials, has produced products with very high quality and competitive with prominent European counterparts.
Considering the production of all parts of elevators and escalators in the country and in Behran factories, the cost of goods in relation to the quality of materials and consumables is very low and affordable for our compatriots.
All Behran products have passed numerous tests in the largest laboratories in Europe, have succeeded in obtaining EN81 elevator certification, EN115 escalator certification and also obtaining European CE certification. Obtaining these standard certificates means technical approval of Behran goods by the largest laboratories in the world and ensuring the safety of using these products.
In addition, Behran specialized laboratory is ISO17025 certified and all Behran products are controlled and approved in the same laboratory to minimize errors.
After Sales Services
We believe that selling is the start of a commitment and after-sales services is an undeniable task and providing effective support services requires the necessary facilities and equipment.
Behran Industrial Group, by providing these facilities and relying on the principle of customer orientation, in addition to guaranteeing all parts of elevator and escalator, as well as elevator and escalator packages, by providing after-sales services for 10 years, also guarantees the useful performance of its goods.
In order to achieve its ultimate goal, which is to create a sense of satisfaction and security for you the consumers of Behran products, the company, in addition to strict supervision of experts on all sectors, including product line, raw materials, quality control of products with direct management supervision is an important part of customer service and after-sales service so that consumers can buy and use Behran products with peace of mind.
All Behran products have a special warranty card with Behran hologram. Also, all products have a 2-year warranty and a 10-year after-sales service. During the warranty period, in case of failure, an expert will be at the project site to fix the failure. Numerous professional teams have been set up so that these experts can solve customers’ problems online without wasting time.
Permanent inventory of goods
Behran Industrial Group, with two warehouses, with a total area of 10,000 square meters in Tehran and Parand Industrial Estate as well as the ability to produce more than … of goods and with a factory operating in 24-hour per day in three shifts, caused all goods to be available in large numbers in Behran warehouses and are ready to be presented to customers to be used in large national projects.
Also, the availability of goods most of the time means that in case of any problem, customers can prepare and use the parts and accessories they need without wasting time.
Behran Asanbar Achievements
As you know, the task of the International Organization for Standardization (ISO) is to define a set of global standards that are determined according to the conditions of each country, and the ultimate goal of this organization is to facilitate the production and development of services and products to support producers and consumers.
Companies can succeed in obtaining these certificates if their production process and services be in accordance with international standards.
Behran Industrial Group has three certificates as come follow, all of which are valid and approved by the International Organization for Standardization.
- ISO 10004 for Customer Satisfaction
- ISO 10002 for Handling customer complaints
- ISO 9001 for Quality Management
Best Company from the view point of Iran National Standard in 2020
Behran Elevator and Escalator Industrial Group was selected in 2020 as a national standard unit in the field of elevator and escalator production, and this great honor is due to thirty years of tireless efforts of the managers and staff of this company.
Standard certificate for Safety Gear
All safety gears used in the production of Behran elevator cars have an official certificate from the National Standard Organization of Iran. The standard certificate of safety gears used in Behran cars was issued on 2012-03-14 and on extended on 2019-03-15. The certificates are valid for 3 years. This standard certificate has been issued for safety gears with the following characteristics:
- Safety gear with a capacity of 700 to 1200 kg and with a overspeed governor speed of up to 1/5 and up to + 16.2 meters per second
- Safety gear with a capacity of 1200 to 1600 kg and with a overspeed governor speed of up to 1.5 and up to + 16.2 + meters per second
- Safety gear with a capacity of 1600 to 2000 kg and with a overspeed governor speed of up to 1.5 and up to + 16.2 meters per second
- Safety gear with a capacity of 2000 to 2300 kg and with a overspeed governor speed of up to 1.5 meters per second
- Safety gear with a capacity of 2300 to 2600 kg and with a overspeed governor speed of up to 1.5 meters per second
- Safety gear with a capacity of 2600 to 3000 kg and with a overspeed governor speed of up to 1.5 meters per second.